Negs
Very professional and arrived fast. Would recommend to everyone. If I could give them 10 stars I would!
Floor drain cleaning for utility spaces, basements, garages, and low-point drains that back up when surrounding drainage starts to fail.
What you are seeing
Water pooling around the basement floor drain. A sewer smell in the utility room that was not there last month. The washer drains and water bubbles up through the floor drain across the room.
These are signs the floor drain is reacting to a restriction somewhere in the line below it - and floor drain cleaning is where that gets sorted out.
Who this is for
Floor drains sit at the lowest point in the system. When something restricts flow downstream, the floor drain is usually the first place it shows - standing water, backflow, or odor rising through the grate.
Floor drain cleaning is built for basements, garages, utility rooms, and laundry areas where that low-point drain is the one telling you something is wrong.
What you walk away with
The floor drain gets opened. You find out whether the problem was local to that drain - sediment, debris, or a dried-out trap - or whether it was reacting to a restriction farther down the line.
Either way, you leave the visit knowing what caused it and whether anything else needs attention.
Problem
Floor drains are quiet until they are not. Most homeowners do not think about them until water starts pooling, a smell develops, or another fixture causes the floor drain to overflow. Because floor drains sit at the low point, they are often the first drain to show symptoms of a problem that may not even be in that drain itself.
Floor drain cleaning is a focused service within the broader drain cleaning category, specific to low-point drains in basements, garages, utility rooms, and laundry areas.
The goal is to clear the floor drain, figure out whether the problem is local or downstream, and give you a straight answer on what comes next.
Solution
Floor drains collect what gravity sends them - sediment, soap residue, laundry lint, and anything that washes across the floor. Over time, that material builds up in the trap or the short branch line beneath the drain. The drain slows down, starts holding water, or stops draining entirely.
But floor drains also act as the system's early warning. When a restriction forms farther down the line, the floor drain is usually the first fixture to back up because it is the lowest opening. Floor drain cleaning starts at the drain itself and follows the evidence to find out which situation you are dealing with.
Fit and situation bullets
Problem bullets
Customer Feedback
See what customers say after a floor drain cleaning — from clearing standing water and backups to the explanation of what was blocking the line and whether the drain ties into a larger issue.
Leave a Review!These guys are great! I run a plumbing company but don’t do drains. I often sub contract them to service my customers sewer lines. They don’t only make me happy, but they keep my customers happy and that’s what matters to me most. Thanks guys!
Amazing experience! They are knowledgeable, kind, courteous and very thorough. Our clogged kitchen pipe was a bit of a challenge but they kept going and did everything they could to get it unclogged and they did it! They were very upfront with what caused the clog, gave us video recording of our pipes so we can see exactly what was done, double checked to make sure the pipes were clean and free of clogs and gave us steps on how to maintain the pipes moving forward. Highly recommend!!
This company is Awesome!!! Highly recommend that you call them for your drain cleaning and power washing needs! A++ in service, cost, and quality of work. Alex and Jacob completed drain work, patio cleaning, and filled in cracks in cement. The patio looks brand new! Thank you Alex and Jacob!!!
Alex was very good to work with. They were professional and punctual, working around my schedule. They were able to show me exactly before and after, even showing footage inside my pipes, which I have never seen before. I would recommend them.
Awesome experience! AJ was super professional and got us back in service. They offered us a few solutions and cleared our clogged sewer line for an excellent price
Very professional and arrived fast. Would recommend to everyone. If I could give them 10 stars I would!
Very pleased by my wonderful experience with this company and their service. They were very efficient and fast with their time. I appreciate their professionalism and commitment to the work they did for me!
Why Mountain West
Camera rated to 200 feet
Scopes up to 200 feet of pipe with live footage review so you see what the camera sees in real time - useful for confirming whether the issue is local to the floor drain or farther downstream.
Jetting and camera on every call
Hydro jetting equipment deploys on every service call. If the floor drain path needs pressure clearing before the camera can pass, it happens in the same visit.
3,850 PSI jetting capability
Clears lines 2 to 12 inches in diameter at 3,850 PSI and 8 GPM with 300 feet of reach, so clearing and inspection happen back to back when needed.
20+ years combined field experience
Not a new crew learning on your property.
Licensed and insured
Licensed for sewer, drain, and drainage system work .
Every floor drain visit starts with understanding what the drain is doing and what else in the system may be connected to it.
You leave the visit knowing whether the floor drain was the problem or the messenger - and what to do about either answer.
Sometimes the floor drain is the whole problem - a clogged trap or a debris-packed branch line. But sometimes it is just the lowest point reacting to a restriction somewhere else. These services cover what comes next when the issue goes beyond the floor drain itself.
Evidence
When the floor drain backs up every time another fixture runs, the restriction is usually in a shared line downstream - not in the floor drain itself.
When the same floor drain keeps clogging after repeated cleanings, the line may need hydro jetting to remove heavy buildup or camera inspection to check for structural issues.
When multiple low-point drains react together, the problem has usually moved into the main sewer line and needs a different scope of work.
Scope and timing
Cost
Support
These are the quick answers most people want before they call, book, or decide on the next step.
Floor drains sit at the lowest point in the system. They back up for two reasons: either the drain itself is clogged with sediment, debris, or a dried-out trap, or a restriction farther down the line is pushing water back up through the lowest opening. The visit determines which one you are dealing with.
Most floor drains have a trap that holds water to block sewer gas. If the drain is not used regularly, the trap dries out and gas rises through the grate. Running water into the floor drain may fix it. If the smell persists after refilling the trap, there may be a crack, a failed seal, or a backup pushing gas through the line.
The washer dumps a high volume of water quickly. If the branch line downstream of the floor drain is partially restricted, it cannot handle that surge and the water comes back up through the floor drain - the lowest opening available. Floor drain cleaning checks whether the restriction is in the floor drain path or farther downstream.
Yes. Because the floor drain is the lowest fixture, it is often the first to show symptoms of a main line restriction. If multiple fixtures are backing up at the same time, or the floor drain reacts whenever anything else in the house runs, the problem is likely in a shared line - not the floor drain itself.